Orders destined for the US and Canada are shipped from our US distributor, Penguin Random House. Orders are submitted to the warehouse as soon as they are confirmed, and then take 2–3 days to process prior to dispatch. Once your order is shipped, you

<h2 id="isPasted">When will my order be shipped?</h2><p>Orders destined for the US and Canada are shipped from our US distributor, Penguin Random House. Orders are submitted to the warehouse as soon as they are confirmed, and then take 2&#x2013;3 days to process prior to dispatch. Once your order is shipped, you will receive a shipping confirmation email with a tracking number.&#xA0;</p><p>Depending on availability, some items in your order may be shipped separately. If you notice something missing from your shipping confirmation email, please let us know and we&#x2019;ll be happy to check on it for you.&#xA0;</p><p><br></p><h2 id="how-long-will-it-take-and-what-will-it-cost">How long will it take and what will it cost?</h2><p>After your order is dispatched, shipping times will vary depending on the shipping method selected at checkout.</p><table style="width: 100%;"><thead><tr><th style="width: 15.8973%;">Country</th><th style="width: 18.3472%;">Method</th><th style="width: 12.122%;">Delivery Time*</th><th style="width: 53.4849%;">Cost</th></tr></thead><tbody><tr><td rowspan="2" style="width: 15.8973%; vertical-align: top;"><strong>United States</strong></td><td style="vertical-align: top;">USPS Media Mail</td><td style="width: 12.122%; vertical-align: top;">11&#x2013;12 days</td><td style="width: 53.4849%; vertical-align: top;">Free for all orders over $40.<br>For orders below this threshold, shipping will cost $5.</td></tr><tr><td style="vertical-align: top;">UPS Ground</td><td style="width: 12.122%; vertical-align: top;">8&#x2013;9 days</td><td style="width: 53.4849%; vertical-align: top;">Free for all orders over $40.<br>For orders below this threshold, shipping will cost $10.</td></tr><tr><td rowspan="2" style="width: 15.8973%; vertical-align: top;"><strong>Canada</strong></td><td style="vertical-align: top;">Canada Ground</td><td style="width: 12.122%; vertical-align: top;">10&#x2013;14 days</td><td style="width: 53.4849%; vertical-align: top;">Free for all orders over $100.<br>For orders below this threshold, shipping will cost $10.</td></tr><tr><td style="vertical-align: top;">Canada 3 Day Air</td><td style="width: 12.122%; vertical-align: top;">3 days</td><td style="width: 53.4849%; vertical-align: top;">Shipping charges vary depending on the weight of your order. The cost of shipping by this method will be displayed on the checkout page.</td></tr></tbody></table><p>*Please note that all shipping times listed above (including express delivery) are estimates and cannot be guaranteed. Shipping times are counted from the date that your order is dispatched. A tracking number will be included in your shipping confirmation email, which you will receive as soon as your order leaves the warehouse (please see below for instructions on tracking your order, as these vary depending on the shipping method).</p><p><br></p><h2 id="how-do-i-track-my-order">How do I track my order?</h2><p><strong>USPS Media Mail</strong><br>USPS Media Mail shipments use USPS &#x201C;Mail Innovations,&#x201D; which means that UPS handles the first part of the trip and then hands it over to your local post office so that USPS can complete the delivery. Your shipping confirmation email will include a tracking number that you can use to follow the first part of your parcel&#x2019;s journey using the UPS tracking portal. Below the UPS tracking details, you&apos;ll see a &quot;View Details&quot; link which you can use to find your parcel&#x2019;s &quot;Package Identification Code.&quot; You can then plug this number into the USPS portal to follow the final leg of your parcel&apos;s journey. Please note, the USPS tracking page will be updated as soon as the parcel is delivered to your local post office.</p><p><strong>USPS Priority Mail</strong><br>Your shipping confirmation email will contain a tracking number that you can use to follow your parcel&#x2019;s journey using the USPS tracking portal.&#xA0;</p><p><strong>UPS Ground</strong><br>Your shipping confirmation email will contain a tracking number that you can use to follow your parcel&#x2019;s journey using the UPS tracking portal.</p><p><strong>Canada Ground and 3 Day Air</strong><br>Your shipping confirmation email will include a tracking number that you can use to follow your parcel&#x2019;s journey using the Canada Post tracking portal. Please note, it may take 1&#x2013;2 days for this tracking information to be updated, as your parcel must first be shipped from our distributor in Maryland to the Canada Post hub located in Mississauga, Ontario.&#xA0;</p>

United States and Canada

Our UK distributor, Marston Book Services, has recently announced their intention to go into administration and we are moving to a new distributor with immediate effect. We are working to transfer our books and get set up with our new distributor as

<h3 id="important-notice-for-our-uk-and-international-customers"><span style="color: rgb(209, 72, 65);">Important Notice for our UK and international customers</span></h3><p id="isPasted">Our UK distributor, Marston Book Services, has recently announced their intention to go into administration and we are moving to a new distributor with immediate effect.&#xA0;</p><p>We are working to transfer our books and get set up with our new distributor as quickly as possible. However, this situation means that fulfilment of all orders is likely going to be delayed until <strong>mid-</strong><strong>September</strong>.&#xA0;</p><p>In addition, the shipping method for your order is going to change. UK orders will be shipped Royal Mail Tracked 48, while international orders will be sent by FedEx. &#xA0; &#xA0;&#xA0;</p><p>All ebooks will still be available for download in your Verso Library, and any new ebooks purchased will still be delivered immediately.</p><p>We&#x2019;re very sorry for this delay and sincerely appreciate your patience.&#xA0;</p><p><strong><em>What if I&#x2019;ve already placed an order?</em></strong><em><br></em>Any orders placed after 23rd July are being held in our system and will be dispatched just as soon as books are available to ship from our new distributor.&#xA0;</p><p><strong><em>I&#x2019;m a Book Club member&#x2014;what will happen to my August and September shipments?<br></em></strong>Your Book Club order will be dispatched along with all other orders in September.&#xA0;</p><p><strong><em>The book I want is showing as unavailable on the Verso website. Why?<br></em></strong>In order to get up and running at our new distributor as soon as possible, we are transferring our books in phases. The first group of books are going to be available for dispatch in September. All remaining titles will be updated with an estimated dispatch date as soon as we have one. &#xA0;</p><p><strong><em>I recently received my Verso order but something is wrong and I need a replacement. <br></em></strong>Please send us an email. Our ability to reship your book(s) will depend on their availability. &#xA0;</p><p dir="ltr" id="isPasted"><br></p><h3 id="isPasted">When will my order be shipped?</h3><p>Orders destined for the United Kingdom are shipped from our UK distributor, Marston Book Services. Orders are submitted to the warehouse as soon as they are confirmed, and then take 1&#x2013;2 days to process prior to dispatch. &#xA0;</p><p>Depending on availability, some items in your order may be shipped separately. If you notice something missing from your shipping confirmation email, please let us know and we&#x2019;ll be happy to check on it for you.&#xA0;</p><p><br></p><h3 id="how-long-will-it-take-and-what-will-it-cost">How long will it take and what will it cost?</h3><p>After your order is dispatched, shipping times will vary depending on the shipping method selected at checkout.</p><table style="width: 100%;"><thead><tr><th style="width: 21.7815%; vertical-align: top;">Method</th><th style="width: 16.6578%;">Delivery Time*</th><th style="width: 61.5646%; vertical-align: top;">Cost</th></tr></thead><tbody><tr><td style="vertical-align: top; width: 21.7815%;">Royal Tracked 48</td><td style="width: 16.6578%; vertical-align: top;">2 days</td><td style="width: 61.5646%; vertical-align: top;">&#xA3;5<br>Free for all orders over &#xA3;30<table style="width: 100%;" id="isPasted"></table></td></tr><tr><td style="vertical-align: top; width: 21.7815%;">Royal Mail Tracked 24</td><td style="width: 16.6578%; vertical-align: top;">1 day</td><td style="width: 61.5646%; vertical-align: top;">&#xA3;8<br>Free for orders over &#xA3;75</td></tr></tbody></table><p id="isPasted">*Please note that all shipping times listed above (including express delivery) are estimates and cannot be guaranteed. Shipping times are counted from the date that your order is dispatched. A tracking number will be included in your shipping confirmation email, which you will receive as soon as your order leaves the warehouse (please see below for instructions on tracking your order, as these vary depending on the shipping method).</p><p><br></p><h3 id="how-do-i-track-my-order">How do I track my order?</h3><p>Your shipping confirmation email will contain a tracking number that you can use to follow your parcel&apos;s journey using the relevant tracking portal. &#xA0;</p><p>&#xA0;</p>

United Kingdom

<h3 id="isPasted"><span style="color: rgb(209, 72, 65);">Important Notice for our UK and International customers</span></h3><p>Our UK distributor, Marston Book Services, has recently announced their intention to go into administration and we are moving to a new distributor with immediate effect.&#xA0;</p><p>We are working to transfer our books and get set up with our new distributor as quickly as possible. However, this situation means that fulfilment of all orders is likely going to be delayed until <strong>mid-September</strong>.&#xA0;</p><p>In addition, the shipping method for your order is going to change. UK orders will be shipped Royal Mail Tracked 48, while international orders will be sent by FedEx. &#xA0; &#xA0;&#xA0;</p><p>All ebooks will still be available for download in your Verso Library, and any new ebooks purchased will still be delivered immediately.</p><p>We&#x2019;re very sorry for this delay and sincerely appreciate your patience.&#xA0;</p><p><strong><em>What if I&#x2019;ve already placed an order?</em></strong><em><br></em>Any orders placed after 23rd July are being held in our system and will be dispatched just as soon as books are available to ship from our new distributor.&#xA0;</p><p><strong><em>I&#x2019;m a Book Club member&#x2014;what will happen to my August and September shipments?<br></em></strong>Your Book Club order will be dispatched along with all other orders in September.&#xA0;</p><p><strong><em>The book I want is showing as unavailable on the Verso website. Why?<br></em></strong>In order to get up and running at our new distributor as soon as possible, we are transferring our books in phases. The first group of books are going to be available for dispatch in September. All remaining titles will be updated with an estimated dispatch date as soon as we have one. &#xA0;</p><p><strong><em>I recently received my Verso order but something is wrong and I need a replacement. <br></em></strong>Please send us an email. Our ability to reship your book(s) will depend on their availability. &#xA0;</p><p dir="ltr"><br></p><h3 id="isPasted">When will my order be shipped?</h3><p id="isPasted">Orders destined for the United Kingdom are shipped from our UK distributor. Orders are submitted to the warehouse as soon as they are confirmed, and then take 2&#x2013;4 days to process prior to dispatch. &#xA0;</p><p>Depending on availability, some items in your order may be shipped separately. If you notice something missing from your shipping confirmation email, please let us know and we&#x2019;ll be happy to check on it for you.&#xA0;</p><p><br></p><h3 id="how-long-will-it-take-and-what-will-it-cost">How long will it take and what will it cost?</h3><p>After your order is dispatched, shipping times will vary depending on the shipping method available in your country.</p><h4 id><br></h4><h4 id="royal-mail-international">Royal Mail International&#xA0;</h4><table style="width: 100%;"><thead><tr><th style="width: 54.0611%; vertical-align: top;"><strong>Countries</strong></th><th style="width: 17.9249%; vertical-align: top;"><strong>Method</strong></th><th style="width: 13%; vertical-align: top;"><strong>Delivery Estimate</strong></th><th style="width: 14.8515%; vertical-align: top;"><strong>Cost</strong></th></tr></thead><tbody><tr><td style="width: 54.0611%; vertical-align: top;">Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Switzerland</td><td style="width: 17.9249%; vertical-align: top;">Royal Mail International Tracked</td><td style="width: 13%; vertical-align: top;">Up to 10 days</td><td style="width: 14.8515%; vertical-align: top;">Free for orders over &#xA3;150<br>Otherwise prices calculated by weight</td></tr><tr><td style="width: 54.0611%; vertical-align: top;">Aland Islands, Albania, Andorra, Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Bosnia And Herzegovina, Brazil, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malaysia, Malta, Moldova, Montenegro, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Russia, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turkmenistan, U.A.E., Ukraine, Uzbekistan, Vatican City, Vietnam</td><td style="width: 17.9249%; vertical-align: top;">Royal Mail International Tracked</td><td style="width: 13%; vertical-align: top;">Up to 10 days</td><td style="width: 14.8515%; vertical-align: top;">All prices calculated by weight</td></tr><tr><td style="width: 54.0611%; vertical-align: top;">Argentina, Barbados, Belize, Bulgaria, Cambodia, Cameroon, Cayman Islands, Cook Islands, Ecuador, Indonesia, Jordan, Tonga, Trinidad and Tobago, Uganda, Vanuatu</td><td style="width: 17.9249%; vertical-align: top;">Royal Mail International Tracked and Signed</td><td style="width: 13%; vertical-align: top;">Up to 10 days</td><td style="width: 14.8515%; vertical-align: top;">All prices calculated by weight</td></tr></tbody></table><p><br></p><h4 id="isPasted">FedEx International</h4><table style="width: 100%;"><thead><tr><th style="width: 65.247%; vertical-align: top;"><strong>Available Countries</strong></th><th style="width: 17.2675%; vertical-align: top;"><strong>Delivery Estimate</strong></th><th style="width: 17.3691%; vertical-align: top;"><strong>Cost</strong></th></tr></thead><tbody><tr><td style="width: 65.247%; vertical-align: top;">Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Afghanistan, Aland Islands, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Sint Eustatius and Saba, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Congo, The Republic of, Cook Islands, Costa Rica, Curacao, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hong Kong, India, Indonesia, Iraq, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kyrgyzstan, Lao People&apos;s Democratic Republic, Lebanon, Lesotho, Liberia, Liechtenstein, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, North Macedonia, Northern Mariana Islands, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Reunion, Russia, Rwanda, Saint Barthelemy, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Solomon Islands, South Africa, South Korea, Sri Lanka, Suriname, Swaziland, Taiwan, Province of China, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, U.A.E., Uganda, Ukraine, Uruguay, Uzbekistan, Vanuatu, VietNam, Virgin Islands (British), Virgin Islands (U.S.), Wallis and Futuna, Zambia, Zimbabwe&#xA0;</td><td style="width: 17.2675%; vertical-align: top;">Up to 10 days</td><td style="width: 17.3691%; vertical-align: top;">All prices calculated by weight</td></tr></tbody></table><p><br></p><p id="isPasted">*Please note that all shipping times listed above (including express delivery) are estimates and cannot be guaranteed. Shipping times are counted from the date that your order is dispatched. A tracking number will be included in your shipping confirmation email, which you will receive as soon as your order leaves the warehouse (please see below for instructions on tracking your order, as these vary depending on the shipping method).</p><p><br></p><h3 id="how-do-i-track-my-order">How do I track my order?</h3><p>Your shipping confirmation email will contain a tracking (waybill) number that you can use to follow your parcel&#x2019;s journey using the DHL tracking portal.</p><h3 id="isPasted"><br>What happened to &#xA3;10 shipping?</h3><p>Second class air mail is unfortunately too unreliable to use, so all international orders are now shipped by DHL. We realise that this method is significantly more expensive, and we&apos;re very sorry for any inconvenience caused by this increase in price.</p>

Europe and Rest of World

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