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<p>If you need to return all or part of your order, please get in touch with us at <a href="mailto:orders@versobooks.com" id="isPasted">orders@versobooks.com</a> (US and Canada) and <a href="mailto:orders@verso.co.uk">orders@verso.co.uk</a> (UK and rest of world).&#xA0;</p>

If you need to return all or part of your order, please get in touch with us at orders@versobooks.com (US and Canada) and orders@verso.co.uk (UK and rest of world).

Returns

Delivery and Returns

United States and Canada

United Kingdom

Europe and Rest of World

How do I change my account details?

How do I deactivate my Verso account?

Why do I have to re-register my account?

My Account

I want to place a bulk order. Can I get a discount?

I'm a bookseller. Can I order books for my shop online?

Can I place an order over the phone?

I've entered the wrong shipping address. What can I do?

Can I change the shipping method after my order has been placed?

I have made two separate orders. Is it possible to consolidate them?

How does the ebook bundle work?

When will my order be shipped?

Can I change or cancel my order after it’s confirmed?

Ordering

How do I pay for my order?

Will I be charged VAT?

How do I use my 50% Book Club discount?

Payments and Discounts

Where is my order? Can I track it?

Part of my order hasn’t shipped yet. What’s going on?

My order hasn’t arrived within the estimated time. What should I do?

The tracking information says my order has been delivered, but I haven’t received it. What should I do?

What happens if I am not at home to accept my delivery?

My books have arrived damaged. What should I do?

Part of my order is missing. What should I do?

Delivery issues

What is the Verso Book Club and how does it work?

Shipping methods and fees

When and how will I be charged?

When and how will I get my books?

About the Verso Book Club

How do I choose my print books?

How do I change my shipping address?

How do I change my payment method?

How do I cancel my membership?

Managing your membership

How can I buy Verso eBooks?

How do I download Verso eBooks once I've bought them?

How do I read Verso eBooks?

When I try to open my eBook I get a message that says it’s an “unsupported file type.”

When I try to email a book to my Send-to-Kindle address, it doesn’t come through.

What if there is an issue accessing my eBook order?

Can I have my Ebook delivered in a different file type?

Verso eBooks

Our New Website: what you need to know

My Book has no buy buttons/ "Shipping Not available to current address?" – Why can't I complete an order

Our New Website

Verso Gift Cards

ReturnsUpdated 3 days ago