We endeavour to reply to emails within 1–2 working days.

Home

Books

Blog

Authors

Book Club

Verso Books

Depending on availability, some items in your order may need to be shipped separately. This should be noted in your order confirmation email.&#xA0;If you notice something missing from your shipping confirmation email, please let us know and we&#x2019;ll be happy to check on it for you.&#xA0;US and Canada: <a data-fr-linked="true" href="mailto:orders@versobooks.com">orders@versobooks.com</a> UK and rest of world: <a data-fr-linked="true" href="mailto:orders@verso.co.uk">orders@verso.co.uk</a>

Depending on availability, some items in your order may need to be shipped separately. This should be noted in your order confirmation email. If you notice something missing from your shipping confirmation email, please let us know and we’ll be happy

Part of my order hasn’t shipped yet. What’s going on?

Delivery issues

United States and Canada

United Kingdom

Europe and Rest of World

Shipping Information

How do I change my account details?

How do I deactivate my Verso account?

Why do I have to re-register my account?

My Account

I want to place a bulk order. Can I get a discount?

I'm a bookseller. Can I order books for my shop online?

Can I place an order over the phone?

I've entered the wrong shipping address. What can I do?

Can I change the shipping method after my order has been placed?

I have made two separate orders. Is it possible to consolidate them?

How does the ebook bundle work?

When will my order be shipped?

Can I change or cancel my order after it’s confirmed?

Ordering

How do I pay for my order?

Will I be charged VAT?

How do I use my 50% Book Club discount?

Payments and Discounts

Where is my order? Can I track it?

My order hasn’t arrived within the estimated time. What should I do?

The tracking information says my order has been delivered, but I haven’t received it. What should I do?

What happens if I am not at home to accept my delivery?

My books have arrived damaged. What should I do?

Part of my order is missing. What should I do?

What is the Verso Book Club and how does it work?

Shipping methods and fees

When and how will I be charged?

When and how will I get my books?

About the Verso Book Club

How do I choose my print books?

How do I change my shipping address?

How do I change my payment method?

How do I cancel my membership?

Managing your membership

How can I buy Verso eBooks?

How do I download Verso eBooks once I've bought them?

How do I read Verso eBooks?

When I try to open my eBook I get a message that says it’s an “unsupported file type.”

When I try to email a book to my Send-to-Kindle address, it doesn’t come through.

What if there is an issue accessing my eBook order?

Can I have my Ebook delivered in a different file type?

Verso eBooks

Our New Website: what you need to know

My Book has no buy buttons/ "Shipping Not available to current address?" – Why can't I complete an order

Our New Website

Verso Gift Cards

Part of my order hasn’t shipped yet. What’s going on?Updated 2 years ago