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<h3 id="isPasted">Claiming your account</h3><p>Owing to exciting improvements in our website you will have received an email with a link to re-register and activate your new Verso account, as your old account won&apos;t work on our new site. Please just follow the instructions in that message, and of course let us know if you have any issues. If you did not receive the link you can enter your details manually by following <a href="https://versobooks.myshopify.com/account/register" rel="noopener noreferrer" target="_blank">the link here.</a></p>

Owing to exciting improvements in our website you will have received an email with a link to re-register and activate your new Verso account, as your old account won't work on our new site. Please just follow the instructions in that message, and of

Why do I have to re-register my account?

My Account

Our New Website: what you need to know

My Book has no buy buttons/ "Shipping Not available to current address?" – Why can't I complete an order

Our New Website

United States and Canada

United Kingdom

Europe and Rest of World

Shipping Information

General information

Are VAT and duties included in the cost of my order?

Brexit: Everything you need to know

How do I change my account details?

How do I deactivate my Verso account?

I want to place a bulk order. Can I get a discount?

Can I place an order over the phone?

I've entered the wrong shipping address. What can I do?

Can I change the shipping method after my order has been placed?

I have made two separate orders. Is it possible to consolidate them?

How does the ebook bundle work?

When will my order be shipped?

Can I change or cancel my order after it’s confirmed?

Ordering

How do I pay for my order?

Will I be charged VAT?

How do I use my 50% Book Club discount?

Payments and Discounts

Where is my order? Can I track it?

Part of my order hasn’t shipped yet. What’s going on?

My order hasn’t arrived within the estimated time. What should I do?

The tracking information says my order has been delivered, but I haven’t received it. What should I do?

What happens if I am not at home to accept my delivery?

My books have arrived damaged. What should I do?

Part of my order is missing. What should I do?

Delivery issues

What is the Verso Book Club and how does it work?

Shipping methods and fees

When and how will I be charged?

When and how will I get my books?

About the Verso Book Club

How do I choose my print books?

How do I change my shipping address?

How do I change my payment method?

Managing your membership

How can I buy Verso eBooks?

How do I download Verso eBooks once I've bought them?

How do I read Verso eBooks?

When I try to open my eBook I get a message that says it’s an “unsupported file type.”

When I try to email a book to my Send-to-Kindle address, it doesn’t come through.

What if there is an issue accessing my eBook order?

Can I have my Ebook delivered in a different file type?

Verso eBooks

Claiming your account

Why do I have to re-register my account?Updated 2 years ago

Claiming your account